Client will work with an experienced VA to a maximum of 20 hours.
It is recommended to give clear and concise instructions to the VA in order for them to complete the task correctly.
VA’s to be used for this service will be managing other clients as well, adhering to a schedule is a must to set proper expectations.
VA will be able to perform most admin functions, ranging from inbox management to website audit and even lead generation.
CLIENT REQUIREMENT Client needs to identify non-core tasks that will be passed on to the VA, and provide any necessary access details.
ONGOING PARTNERSHIP OPPORTUNITY After 20 hours has been consumed, client will then be offered to hire a VA full time with an established BPO company.
TERMS OF SERVICE Client will be assigned a VA that will work for them for a maximum of 20 hours, which needs to be consumed within the next 4 weeks. Client will only be getting support from the VA during office business hours and might respond with delay if VA is engaged with another client. Client has the option of converting the VA role into an ongoing role at any given time, they will only need to notify their dedicated account manager. VAs will be able to do most admin responsibilities, unreasonable requests will be rejected right away (i.e VA is asked to develop an App, VA is asked to produce illegal content, etc.)
DISCLAIMER This is a one-time offer and cannot be used again by the same client, client is free to choose a different product from the Superstore as long as they have not bought one product there before.
DISPUTE AND COMPLAINTS Client will be assigned an account manager during the 20 hour period for any dispute and complaints.